HOESSEE – Privacy statement
HOESSEE respects the privacy of all users of the website and ensures that the personal information you provide is treated confidentially. When you make a purchase, you automatically agree with the privacy statement. Your data will never be sold to third parties and will only be shared when necessary for the execution of our agreement with you.
Drafted at 10-18-2018
Personal data that we process
HOESSEE processes your personal data when you use our services and / or when you provide this information to us:
- First and last name
- Street name + house number
- Postal code + city
- Telephone number
- E-mail address
- Bank account number
- IP address
- Any information you send us via e-mail or contact forms
With what purpose do we process your personal data
HOESSEE processes your personal data for the following purposes:
- We use your name and address details for the shipment of your purchase. Shipping is done with PostNL and is processed with shipping software from Sendcloud.
- Your first name and e-mail address will be used to send newsletters via MailChimp.
- Your first name, e-mail address and other details that you fill when u use our contact form or when you send us an e-mail are used to answer your contact request.
- Your phone number will only be used if there are any uncertainties about your order or when there is an ad hoc change in the delivery of your order.
- In order to be able to carry out a sound financial administration, we use your payment details as entered through one of the payment options when you pay for your purchase (Mollie, PayPal, direct bank transfer or iZettle).
- Your name and e-mail address will be used by our payment system to send an order and / or payment confirmation.
- HOESSEE also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
How are your personal data managed
The data received and processed by HOESSEE are managed through:
Our newsletters are sent with Mailchimp. When you choose to sign up for the newsletter, your e-mail address and first name are automatically saved in the appropriate list within Mailchimp.
The e-mail from HOESSEE is hosted by Antagonist. If you contact us via email or our contact form, those emails will be stored on the Antagonist servers.
Antagonist and Google Drive
The website and back-ups of the website are hosted by Antagonist and we use Google Drive to store backups. Data that you leave on the website of HOESSEE are stored on the servers of Antagonist and Google Drive.
HOESSEE uses Google Analytics to keep track of how users use the website. The data that Google Analytics collects on the website is processed in an encrypted and anonymous way, so not connected to your name, company or e-mail address.
How long do we store your personal data
HOESSEE does not store your data for longer than is necessary to realize the purposes for which your data is collected, unless we have to keep your data for longer because of a statutory regulation.
The moment you contact HOESSEE via e-mail or our contact form, the data you send, such as your name and e-mail address, will be stored on the mail server. We keep these e-mails for as long as necessary for handling them.
Purchases in the webshop
Information is collected via the webshop for the processing of orders. Shipping is done via PostNL with software from SendCloud and payments via Mollie, PayPal, direct bank transfer or iZettle. Collected data is kept for 7 years in order to meet the obligation of the General Law on Government Taxes. This information will be removed by us within 1 year after the expiry of this obligation.
Your e-mail address and first name are stored in Mailchimp. The storage of your data is for an indefinite period of time and will be deleted if you give your consent. You can unsubscribe from our newsletter at any time, we provide an option for this in every newsletter.
This anonymous data collected by Google Analytics is stored indefinitely within Google Analytics.
Our accounting data is managed by Informer and stored for 7 years, according to the statutory obligation under the General Law on Government Taxes.
Security of your personal data
No physical copies of your personal data will be made. Your data is only managed in the aforementioned systems and software. The personal data managed by HOESSEE or by the aforementioned third parties are only accessible via the above software and are protected by a password and, where possible, extra security codes.
The devices that open your data are each also locked with a password and / or fingerprint verification. The number of devices that have access to your data is limited to only the necessary devices.
In addition, your visit to our website is secured by an SSL certificate. This means that your connection to the HOESSEE website is private. You recognize this security by the green lock for the url.
HOESSEE uses functional, analytical and tracking cookies. Functional cookies ensure that the website functions properly and that, for example, your preferred settings are remembered.
Right to inspect, rectify or delete your data
You have the right to request your data that are recorded and saved at HOESSEE at all times. You can submit a request to us to view your data, to transfer it to another party, rectify it or delete it. You do this by sending an e-mail to email@example.com. You will then receive an overview of your data that we have at our disposal.
You can adjust your data about the newsletter yourself via the appropriate url at the bottom of each email.
In order to ensure that the request for access, rectification or deletion of your personal data has been made by you, we ask you to send a copy of your passport with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) unreadable in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.
Right to submit a complaint
You have the right to file a complaint with the Dutch Data Protection Authority if you feel that HOESSEE does not handle your data correctly. This can be done via this link https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Our contact details
Willem Kuijperstraat 102 A
2584 XZ The Hague
File number 51739232
VAT number 139437216B01