Customer service

How do I make a purchase?

Making a purchase is easy. Just follow these steps:

  • select one of the items you like
  • select the right size and quantity
  • click on the ADD TO CART button
  • an overview of your shopping bag will be shown. If you would like to purchase another product, you can click on the button CONTINUE SHOPPING that will return you to the shop. If you are done shopping click the button PROCEED TO CHECKOUT
  • Fill in your details in the form that appears
  • Carefully check your order
  • Select your preferred payment method and follow the instructions to pay for your order. We will send a confirmation of your order by e-mail.

What payments methods do we accept?

At our online shop we accept iDEAL (The Netherlands), Credit card (Visa, MasterCard and American Express) through Paypal and (international) banktransfer for you payment.

Will I get a receipt with my order and an invoice of my purchase?

You will receive an order receipt by e-mail immediately after you have placed an order in our webshop. When your order is processed you’ll receive your invoice by e-mail.

What will happen with my personal information?

Personal information will be saved and treated with care; it will never be passed on to third parties and will only be used for the delivery of your order.

Can I return or exchange my purchases?

Yes it is possible to return or exchange your purchases. For more information please see Shipping&returns

I would like to have an item that is out of stock. What can I do?

Please send us an email to shop@hoessee.com to check if the item will return.

How do I choose the right size?

We have made a size chart which you can use as an indication for choosing the right size. What is the right size for you depends on how tight you prefer to wear your leggings, capris, shorts or tops. Please note that HOESSEE yoga wear is intended to fit extra tight at first wear and the that the fabric will quickly ease to fit your body and relax up to half a size. 

 

Sizechart leggings

How to measure

Waist: measure around the smallest area of your waist
Hips: Stand with your feet hip width apart and measure around the fullest part of your hips
Inseam: Measure the inside length of your leg from the crotch to your ankle

Sizechart capris

How to measure

Waist: measure around the smallest area of your waist
Hips: Stand with your feet hip width apart and measure around the fullest part of your hips
Inseam: Measure the inside of your leg from the crotch to just below your knee

Sizechart shorts

How to measure

Waist: measure around the smallest area of your waist
Hips: Stand with your feet hip width apart and measure around the fullest part of your hips
Inseam: Measure at the inside of your leg from the crotch down the amount of centimeters of the inseam of the short as shown in the table

Sizechart tops

How to measure

Chest: measure around the widest area of your upper body at chest hight.
Length: measure from the top of your shoulder downwards over your chest.

 

Questions?

If you have any questions or remarks concerning our products please don’t hesitate to contact us. Send an email to shop@hoessee.com or fill out our contact form.